Accessibility

Version 1.0 · Last updated 5 August 2026 · Next review 5 February 2027

Braiding is a hands-on craft taught in a physical room, so a badge on a website is not much use to anybody. This page tells you what we are committed to, what we have actually checked, and the parts of our building that are not good enough yet. We would rather you knew before you paid us.

Please read this before you read anything else. This statement is written in good faith and in plain English, to the standard normally used by training providers in Canada. It is not legal advice, and it is pending review by a lawyer. If access matters to your decision, phone (587) 873-9331 and we will describe the space honestly before you commit to anything.

1. Finding us, and a correction

We are at Unit 316, 8925 51 Ave NW, Edmonton, AB T6E 5J3.

Unit 316 is not on the third floor. The 3 refers to Building 3. The whole site is single storey. There are no stairs to climb, no lift to wait for, and no lift to break down. If you have read otherwise anywhere, that was our mistake.

2. Parking

There is ample parking directly outside the storefront, including 2 designated accessible spaces. Parking is at ground level and on the same surface as the entrance.

Classes start at 4pm, which is not a busy time in this plaza, so the accessible spaces are normally free. If you arrive and they are not, phone (587) 873-9331 and somebody will come out to you.

3. Getting in and moving around

  • The store and the salon are wheelchair accessible. Entry is from the parking area at ground level.
  • Everything is on one floor. The store, the salon and the classroom are in the same unit.
  • There is space to turn and to wait inside without standing.

4. The washroom, stated honestly

This is the part most businesses fudge. Here it is, stated plainly.

A wheelchair fits into our washroom, but there is not enough clearance to turn around freely, and there are no grab bars. It is therefore not a wheelchair-accessible washroom, and we do not describe it as one.

If you are considering a ten-week program that runs three hours at a time, that matters, and you should know it before you enrol rather than in week one. Phone (587) 873-9331 and we will talk through what is nearby and what we can do. We would rather lose the enrolment than take your money and let you find out.

5. The classroom

  • Sessions run three hours, with breaks built in. You can take extra breaks whenever you need one, and you never have to ask.
  • You can sit or stand to work. Most braiders do both across a session.
  • Mannequin heads sit on tripod stands, and the stand height is adjustable, so a station can usually be set for a seated worker or a wheelchair user. Tell us in advance and we will set it up before you arrive rather than in front of everybody.
  • Maximum 8 students and 2 instructors, so the room is quiet enough to hear an instructor and to think.
  • Lighting is bright and even, because braiding needs it. There is no strobing and nothing flashes.
  • Qualified service dogs are welcome. Tell us in advance so we can plan where the dog will settle and let the room know, in case somebody has an allergy.

A support person you need because of a disability attends at no charge and does not take a student place.

6. Learning support

Tell us before you enrol if you have a disability, a chronic condition, a learning difference, or anything else that changes how you learn. We take you at your word: a diagnosis is yours to keep, and we will never ask to see one. What we can normally offer:

  • Up to 50% extra time on assessed work, and a later deadline where that helps more.
  • Printed handouts, large print, or a plain-text file instead of a PDF.
  • Extra breaks, and a chair or a station wherever in the room suits you.
  • Permission to record a demonstration for your own use, where a disability makes note-taking impractical. This is a deliberate exception to our normal ban on recording, and it comes with a condition: the recording is yours alone and cannot be shared.
  • Instructions given in writing as well as out loud.
  • A modified assessment, where we can still test the same skill a different way.

What we promise is only ever what we can actually deliver. We are a small school in one unit with two instructors. If you need something we cannot provide, we will tell you plainly and, where we can, point you somewhere that can. We would rather send you elsewhere than take a $1,997 enrolment and hope it works out.

7. Language

Our programs are taught in English and our handouts are written in English. We do not currently provide interpretation.

You are welcome to bring your own interpreter, at no charge, as a support person. Many of our students are newcomers who already braid to a high standard, so if you are worried about the language rather than the skill, phone us and talk to a person. Instructors demonstrate everything they explain, and a great deal of this training is watched rather than heard.

8. This website

We build to WCAG 2.2 Level AA. In practice:

  • Semantic HTML with a logical heading order
  • Full keyboard operation, with a visible focus indicator on everything you can interact with
  • Text and interface contrast checked programmatically, not by eye
  • Alt text on every meaningful image, and none on decorative ones
  • Forms with real labels, helper text linked to the field, and errors that screen readers announce
  • Meaning never carried by colour alone
  • Tap targets large enough to use on a phone
  • Respect for your reduced-motion setting
  • Descriptive link text, never a bare “click here”
  • No autoplaying audio or video
  • Pages that work at 200% zoom and on a small screen

Where we are not there yet

An accessibility statement that lists no problems is usually an accessibility statement with no testing behind it. Ours has four.

  • The site has not yet been tested by a screen reader user. It has been checked with automated tools and by keyboard, which is not the same thing. We intend to fix that.
  • The embedded map is a third-party component whose accessibility we do not control. The full address and written directions always appear as text beside it, so the map is never the only way to find us.
  • Our curriculum PDF has not been checked for accessibility. Ask and we will send you the same content as plain text or a Word document, same day.
  • Some pages still carry visible markers saying a detail is to be confirmed. Those are deliberate, but they do make some pages read awkwardly with a screen reader.

9. Talk to us before you enrol

If you have an access requirement, phone (587) 873-9331 before you pay anything. Describe what you need. We will describe the room honestly, tell you what we can adjust, and tell you plainly if we cannot meet it.

You are also welcome to come and look at the space first, during our enquiry hours, and see the door, the parking, the washroom and a station for yourself. See Visit us.

10. Tell us when we get it wrong

If any part of this website or our building is hard to use, we want to know specifically, not politely.

Phone: (587) 873-9331
Email: info@celegantbraidingacademy.com
In person: Unit 316, 8925 51 Ave NW, Edmonton, AB T6E 5J3

Tell us what you were trying to do, what got in the way, and how you would like us to reply. We acknowledge within 3 business days and give you a substantive answer within 15 business days. If a fix will take longer than that, we will tell you what we are doing and when it will be done.

You can also use our formal process at Complaints and dispute resolution.

11. If we cannot resolve it

You can complain to the Alberta Human Rights Commission, phone 780-427-7661. There is a one-year time limit for most complaints. You do not have to come to us first, and using our process does not affect your right to go to them.

This statement describes our commitments and our current position. It does not create additional legal obligations, and it does not limit your rights under the Alberta Human Rights Act.

See all Celegant Braiding Academy policies and terms

Have an access requirement?

Phone us before you enrol. We will tell you honestly whether we can meet it.